The William Madison Randall Library at The University of North Carolina Wilmington (UNCW) invites applications for the Associate Director Library Research Services and Learning Spaces. UNCW is a member institution of the University of North Carolina, a multi-campus university comprised of all 17 North Carolina’s public institutions. UNCW is nationally recognized for its marine sciences teaching and research programs, and for its strengths in arts and sciences, business, education, and nursing. The University is situated on a beautiful arboretum campus located in an historic port city within five miles of the Atlantic Ocean and currently enrolls approximately 14,000 students.
This is a renewable 11-month position with faculty status (lecturer, non‑tenure track). Competitive salary and generous benefits package, including 22 days of vacation.
ALA-Accredited Master’s degree in Library and Information Science; minimum five years of increasingly responsible, professional, relevant work experience in an academic library, with a particular expertise in the delivery of user-centered public services; strong leadership skills, including keen analytical and conceptual abilities; strong interpersonal and public communication skills including ability to serve as an advocate for Randall Library and the Division; experience with human resources (supervision, staff development, mentoring, etc.); ability to articulate a vision for public services and provide leadership to achieve organizational goals and priorities; demonstrated commitment to progressive, innovative library programs and services; commitment to serving diverse constituencies including undergraduate and graduate students, faculty and researchers and the general public; track record of success in planning and implementing assessment initiatives; commitment to service excellence; and to continuous learning and growth at every level of the organization; ability to work creatively, collaboratively, and effectively, and to play a leadership role in promoting teamwork, diversity, equality, and inclusiveness within Randall Library and the campus; ability to build successful partnerships at the local, regional, and national level.
Preferred: Knowledge of emerging trends in higher education and new developments in reference, instruction, access, and the use of information technology in support of a library’s mission; experience in developing and implementing strategic plans and projects; experience in promoting library services and engaging faculty, students, and administrators; experience in writing and managing successful grant proposals; record of scholarly and creative engagement and involvement in appropriate professional organizations.
As a member of the Library’s senior leadership team, co-leads the Research and Instructional Services (RIS) Division with the Associate Director Library Assessment and Instructional Services.
Senior Leadership Team: Provides strong leadership, visible and active support, and demonstrated commitment to the mission, vision, values and strategic objectives of Randall Library.
Contributes to the creation and articulation of a transformative long-range vision for the Library
Contributes to implementing the organization’s vision and to moving the organization in new directions
Challenges the status quo
Empowers staff to act on their own to achieve objectives
Generates a feeling of meaning in work – its value and importance
Acts as a role model in the visible promulgation of individual, organizational and institutional values
Supervision: Supervises four full-time Library Faculty, including the Coordinator of Business, Entrepreneurship and Government Information Research Librarian; Health and Human Services Librarian; Sciences Librarian; and the Social Science and Humanities Librarian.
Research Services: Research services include the Learning Commons, one-on-one research assistance, faculty and staff research services, and liaison services.
Learning Commons (LC) services responsibilities include the following:
Oversees LC Services
Assesses current model of LC Services
Investigates new model(s) of LC/Reference/Research Services
Creates promotional campaigns and marketing for LC and research services
Assesses needs for and collaborates with campus colleagues to bring additional services into Learning Commons
Works with Library colleagues to create online tools, dynamic FAQs, and online guides to answer frequently asked questions
Works with Library colleagues to provide leadership on research services/assistance tools such as pro-active chat widget, EndNote Basic, etc.
Works with Library colleagues on incorporating content of Learning Commons website into broader Library website; ensures information provided is relevant and timely for users
Works with Library colleagues to provide effective research assistance on mobile devices
Oversees the maintenance of Library’s internal Knowledge Base
Works with campus printing colleagues to ensure printing services are available and reliable in Randall Library
One-on-one research assistance responsibilities include:
With Library colleagues, develops a marketing campaign for this suite of services
Coordinates one-on-one research assistance with liaison librarians for students, faculty, and staff
With Library colleagues, develops and implements a plan for ongoing assessment of one-on-one research assistance
Designs, implements and oversees cross-training with Writing Services tutors and Circulation Staff to provide effective research assistance
Explores community-based research assistance opportunities
Explores research assistance opportunities with other campus units and offices
In support of faculty and staff research services:
Oversees the Library’s participation in New Faculty Orientation
Coordinates the Library’s participation in monthly HR New Staff Orientation
Collaborates with Library colleagues, the Center for Teaching Excellence, etc., to provide faculty training on information issues and tools
Collaborates with Library colleagues to provide materials for faculty on information issues and tools
Provides oversight and promotion of research and scholarship support for faculty
In support of liaison activities:
Provides leadership to liaison librarians with respect to research services and collection development
With Library colleagues, conceptualizes, promotes, and markets liaison librarians
Works closely with RIS and Technical and Collection Management Services to ensure purchase of needed resources such as databases, online tools, etc.
With Library colleagues, develops and implements a plan for ongoing assessment of liaison librarian services
Provides leadership for the creation, maintenance, enhancement and assessment of all learning spaces in the Library
Provides leadership in the re-conceptualization and naming of Commons spaces
With Library colleagues, provides leadership in creation and assessment of Library signage, Library maps, etc.
With Library colleagues, conceptualizes, promotes, and markets learning spaces to increase use of spaces
Works with Library’s Programming and Exhibits Team to create and assess Library programming and exhibits
Coordinates the creation of training materials for equipment in learning spaces
Works with the University Librarian and Library colleagues to address both the Bound Periodicals area and Government Information area to plan for future use of space
Works with University Librarian to create forward-thinking plans for new building or fully renovated building
General Library faculty responsibilities:
Contributes to planning, implementing and assessing services; participates in the development, implementation, and review of Library policies, procedures and services; and produces creative and scholarly contributions to librarianship. Serves on Library and University committees, as requested.
This position reports to the University Librarian.
Position is available January 1, 2015 (start date negotiable).
Priority review of applications will begin December 1, 2014; however, applications will be accepted until the position is filled.
To apply, please complete the online application process available on the Web at http://www.uncw.edu/hr/joblistings_epa/15F042.html. A letter of interest, curriculum vitae, and contact information for three professional references should be addressed to Chair – Associate Director Search Committee, and attached to the online application – not emailed or mailed. Microsoft Word or Adobe PDF attachments are required. For questions regarding the online application process, contact Ms. Sherry Matson at (910) 962-3199. Under North Carolina law, applications and related materials are confidential personnel documents and not subject to public release. Criminal background checks will be conducted on finalists prior to offers of employment.
FOR ADDITIONAL INFORMATION:
For information about UNCW, see http://www.uncw.edu/index.html; for information about Randall Library, see http://library.uncw.edu/index.phtml; and for information about The University of North Carolina, see http://www.northcarolina.edu/.