Salary Range: $33,361.00 – $79,681.00 Annually
Recruitment Range: $33,361 – $58,696
Knowledge, Skills and Abilities / Competencies:
Knowledge of issues, practices, policies, standards, and trends related to library science and information resources. Knowledge of services and programs provided to library users, including access to library data, collections and information (electronic and physical), reference and research services, and digital services. In-depth understanding of how integrated library systems work and the trends and issues associated with open-source integrated library systems. Skills in the use of current library systems, technologies and tools used to organize, manage, and provide access to print and digital information. Skills in the use of HTML, CSS and other web development tools, imaging software, database software, and design software. Skills in the use of Microsoft Office applications, with proficiency in Word, Excel, and Outlook. Ability to develop and maintain professional working relationships in complex and/or difficult situations to achieve work goals. Ability to advise and collaborate with public library staff to effectively resolve complex technical issues regarding NC Cardinal services. Ability to assist in planning, implementing and evaluating new NC Cardinal services and processes. Ability to identify training needs, evaluate existing training programs, and participate in long-range training management. Ability to develop and modify instructional materials, and design and conduct training for public library staff, both online and in a classroom setting.
Minimum Education and Experience Requirements:
Master’s degree in library and information science or a related discipline; or equivalent combination of training and experience. Degree must be received from appropriately accredited (ALA) institutions or regionally accredited programs in North Carolina.
Experience working with an open-source library system and digital technologies in a public library environment preferred. The successful candidate will possess excellent customer service skills and experience in supporting patron-focused activities and programs.
The NC Cardinal Library Consultant provides support for configuration, trouble-shooting and resolution of basic and advanced issues in managing the NC Cardinal Integrated Library System (ILS) program. This program’s mission is to provide library patrons with greater access to North Carolina resources. NC Cardinal staff implement and support the tools, develop the framework and provide the expertise necessary to facilitate resource discovery and access using Evergreen, an open-source ILS system.
The NC Cardinal Library Consultant is specifically responsible for administering the resource sharing component and coordinating the delivery system for NC Cardinal. This position serves as the primary liaison for the NC Cardinal Resource Sharing Committee, which addresses consortium-wide issues on circulation, shipping, and patron sharing policies and recommends solutions and strategies for issue resolution. The Consultant assists in the migration of incoming libraries and provides on-site training and policy implementation. Program assessment and evaluation in the form of survey creation, evaluation of feedback, and statistics collection are additional areas of responsibility. The NC Cardinal Library Consultant is one of three NC Cardinal staff responsible for providing “help desk” service to participating libraries, which includes rotating on-call status for evenings and weekends. The Consultant provides support for the overall use of the system, explores and resolves database problems, designs and generates reports to support library operations, instructs staff, and coordinates general communications through the development of training manuals, web site design, web site maintenance, and marketing materials. NC Cardinal Library Consultant works as a Library Development team member to establish and accomplish State Library goals and objectives for providing programs, resources, and services to the North Carolina library community.
**Application must be completed on-line. To apply for this position, please click https://www.governmentjobs.com/jobs/921580/nc-cardinal-data-specialist/agency/northcarolina/apply#./apply?&_suid=140562473203706572696490047625 . In order to receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered for qualifying credit. Attached or incorporated resumes will be accepted, but will not be used for screening for qualifying credit. Using “See Resume” or “See Attachment” instead of completing the education and experience portion of the profile is not acceptable and will result in an incomplete application. Other attachments (except a DD-214 copy) will also be accepted, but not used in screening for qualifying credit. Applicants are required to scan and attach a copy of their DD-214 or discharge orders if they wish to obtain veterans preference.
Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax. Please call the human resources office for assistance.
The Department of Cultural Resources (DCR) uses Merit-Based Recruitment practices to select the most qualified applicants to fill positions subject to the State Personnel Act. Applicants are asked to document competencies related to the position for which you apply on the State application via the NEOGOV website. A competency is defined as a set of behaviors or duties that reflect knowledge skills, and abilities. When a salary range is posted, the actual salary will be based on relevant competencies, knowledge, skills, abilities, internal equity and budgetary considerations pertinent to the advertised positions. Degrees must be received from appropriately accredited institutions. The Department of Cultural Resources is an Equal Employment Opportunity Employer.
It is the policy of the State of North Carolina and the Department of Cultural Resources that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).
FOR ADDITIONAL INFORMATION:
Department of Cultural Resources
Division of Human Resources
4603 Mail Service Center
Raleigh, NC 27699-4603