Library Assistant, Hamlet Public Library, Hamlet, N.C.

NOTE:

Richmond County Government is currently accepting applications for a full-time Library Assistant at Hamlet Public Library in Hamlet, N.C. This position is Monday- Friday with rotating Saturday hours.

SALARY:

Salary commensurate with education and experience. Excellent benefits package included.

QUALIFICATIONS:

Position Requirements: The successful candidate must have strong interpersonal skills, be able to communicate effectively and have outstanding customer service experience. Candidates must also have intermediate computer skills with knowledge of MS Office 2013 and Google Docs, a basic understanding of the Dewey Decimal system, the ability to work collaboratively and to be able to develop programs for adults & children, especially on short notice. Priority will be given to candidates with skills in public presentations. Previous library experience is also a plus.
High school diploma or equivalency and two years of experience in library services, office support, or related field; or an equivalent combination of training and experience are required.

DUTIES:

Position responsibilities include: assisting library patrons; issuing library cards; checking materials in & out; shelving books; fill patron hold requests; process ILL book requests; report and investigate missing and lost materials; process new materials such as DVDs and books on reserve; provide desk coverage and other circulation duties as necessary.

APPLY BY:

Closing date is April 1st at 5:00 p.m.

TO APPLY:

All interested parties must obtain, complete and submit a PD-107 application through Employment Security Commission, 115 W. Franklin St., Rockingham, NC. Pre-employment drug screening is required. Richmond County is an EOE.

Posted in Paraprofessional (non MLS), Public Library | Leave a comment

ILS Support Representative, Surpass Software, LLC, Telecommuting Position (work-from-home) for library automation software company based in Winter Park, Florida

NOTE:

Please see complete job listing at http://surpass-software-llc.workable.com/jobs/19786
Providing reliable library automation solutions since 1985, Surpass Software is today used world-wide. School media centers form Surpass’ largest customer base, but Surpass is also the leader in church libraries and is widely used in public libraries, corporate resource centers, and other special libraries. Though its reach is wide, Surpass remains a very small, tight-knit company of dedicated individuals who care deeply about the product, its users, and each other.

SALARY:

$25,000-$30,000
All full-time employees are eligible to participate in Surpass Software’s current profit sharing program whereby employees are paid a bonus on the first pay period after the end of each calendar quarter. All full-time employees are eligible for paid national holidays. All employees earn paid vacation days, personal days, and sick leave based on tenure.
Because of the small size of the company and the locational diversity of its employees, the company is not able to offer health insurance benefits at this time.

QUALIFICATIONS:

Support reps typically work from home or wherever they have a quiet, distraction-free work environment (no loud pets or children, etc.) with a computer, high-speed Internet connection, and a telephone.
Employees are responsible for providing their own computer (Windows 7 or newer), and broadband Internet connection. A web cam and microphone are required for occasional video staff meetings. Surpass Software provides a computer-based VoIP telephone connection or an Ethernet connected VoIP telephone but some employees prefer to have incoming calls routed to their personal land-line or cell phones. Surpass Software provides all required software such as Microsoft Office.
Required Skills
• Proficiency in Microsoft Windows
• Excellent written and verbal communication skills
• Strong troubleshooting mindset
• Ability to explain complex topics in simple terms
• Understanding of network/server concepts in Windows (network shares, user administration, etc.)
• Ability to keep your own computer up and running smoothly for 100% of business hours
Personal Traits
• Patience with beginner-level clients
• Warm and friendly
• Empathy for others
• Discipline to keep work time strictly business in a home office environment
• Inherent desire to explore and learn new things
• Quick learner
• Ability to jump among multiple tasks with ease
Beneficial Experience & Skills
While not required, we will give greater consideration to applicants who have experience in the following areas:
• Library operations
• Technical support
• Customer service
• Familiarity with iOS and/or Android environments
• Web server configuration
• Database concepts
• Technical writing
• Software development
• Network security

DUTIES:

Surpass Software Support Representatives answer users’ questions, troubleshoot problems and, in general, help users get the most from their software. Help is provided by email, telephone, and web chat, and sometimes involves remote control of users’ computers. Other duties might include developing and updating documentation, knowledgebase articles, video tutorials, and conducting live webinars. Support representatives work together with Software Development to help make the software better based on users needs and suggestions.
Surpass Software serves users who vary in their levels of expertise and experience, from novice library volunteers to experienced librarians and high-level IT administrators responsible for many locations.
This is full-time, salaried, telecommuting position. Standard business hours are currently Monday-Friday, 8:30 – 5:30 Eastern Time but employees are occasionally expected to work outside of those hours when required to meet our clients’ needs.

AVAILABLE:

Immediately

APPLY BY:

Immediately

TO APPLY:

Apply online at
https://surpass-software-llc.workable.com/jobs/19786

Posted in Paraprofessional (non MLS), Special Library | Leave a comment

Librarian II, Head of Children’s Services, Kinston-Lenoir County Public Library, Kinston, NC

NOTE:

Headquarters Library of the Neuse Regional Library System, a well-funded three-county public library system located one hour from major beach resorts and thirty minutes from the state’s third-largest university.

SALARY:

Minimum of $38,000; commensurate with experience.

QUALIFICATIONS:

A master’s degree in library science and eligibility for certification by the North Carolina Public Librarian Certification Commission; a minimum of two years professional public library experience (preferably including a minimum of at least one year of public library supervisory and/or administrative experience); detail-oriented personality with superior organizational and time-management skills; strong leadership and supervisory qualities; excellent verbal and written communication skills, especially the ability to write persuasively and accurately; enthusiasm for working with and performing for children and knowledge of current trends in children’s literature; commitment to exceptional customer service; capability of working well with individuals from diverse backgrounds; and experience in planning/coordinating special events. Applicant must have or be able to obtain a valid North Carolina’s driver’s license.

DUTIES:

The Head of Children’s Services for the Kinston-Lenoir County Public Library oversees daily operations within the Children’s Department of the Library’s Headquarters facility. This includes supervision, training, evaluation, and scheduling of Headquarters Children’s staff. Regular duties will include providing quality customer service and reader’s advisory at the Children’s Department’s service desk; assisting young patrons with use of computer software and the Internet; coordinating and presenting story times, summer reading events, and other children’s programming; creating marketing and promotional materials and developing grant applications for funding to support new Children’s services; collaborating with other community agencies and schools serving children in Lenoir County; and performing regular collection development and maintenance activities as well as statistical reporting for the Children’s Department. The Head of Children’s Services is an active participant in providing day-to-day service for young patrons, and is responsible for ensuring that the Children’s Room of the Headquarters Library is properly staffed, accessible, and capable of providing consistent and exceptional library service; this position requires a rotating schedule which includes some nights and weekends.

AVAILABLE:

July 1, 2015

TO APPLY:

Submit a letter of interest, resume, and the names, mailing addresses, and e-mail addresses of three references to: Mrs. Agnes W. Ho, Director of Libraries, Neuse Regional Library, 510 N. Queen St., Kinston, NC 28501 or e-mail to nrl@neuselibrary.org.

Posted in Professional (MLS), Public Library | Leave a comment

Electronic Resources Librarian, Hunter Library, Cullowhee, NC

NOTE:

About the University
Western Carolina University (WCU) is an enrollment growth campus within the University of North Carolina system and is situated in a beautiful valley of the Blue Ridge Mountains, west of Asheville and near the Great Smoky Mountains National Park. While in a rural setting, the university is one hour from Asheville, and only three hours from Atlanta and Charlotte. WCU’s mission is “to improve individual lives and enhance economic and community development in our region, state, and nation through engaged learning opportunities in our academic programs, educational outreach, research, and creative and cultural activities.” The university library is at the core of this mission and the university’s strategic plan (adopted in 2012).

A “Carnegie Engaged” university, WCU has important educational and service connections to the Western North Carolina region. This region of the Southern Appalachians is famous for the Eastern Band of the Cherokee reservation (the largest east of the Mississippi), the Great Smoky Mountains National Park (one of the most popular parks in the US), the Blue Ridge Parkway, and Asheville.

About the Library
The university library is housed in Hunter Library on the WCU campus and extends services to distance education and instructional sites in Asheville and Cherokee. WCU’s library has a long, respected record of providing excellent service to the university community. Library staff are dedicated to the thoughtful integration of print and digital resources and to supporting the information literacy development of students and the teaching and research needs of faculty.

The library has three departments comprised of 19 faculty and 30 staff members. The Content Organization and Management (COM) department selects, acquires, organizes and manages intellectual content to support the learning, teaching, and scholarship activities of the WCU community. COM includes 5 librarians and 10 support staff members and is responsible for a collection budget of approximately $1.5 million. The collection includes approximately 610,000 print and 455,000 e-books and provides access to more than 62,000 journals; the library has 11 digital collections. The library provides support across the university for open access, data management, and work in the digital humanities.

SALARY:

Salary and rank are commensurate with qualifications. Minimum salary: $44,000.
This is a twelve-month, tenure-track position with a generous 24 days of vacation leave annually.

QUALIFICATIONS:

Minimum Training & Experience Requirements
Master’s degree in library science from an ALA-accredited institution or equivalent; demonstrated mastery (through experience or coursework) of current e-resources concepts related to trends and practice; strong customer service orientation with excellent communication and interpersonal skills; ability to work collaboratively with colleagues; potential to meet the library’s requirement for scholarship and service.

Preferred Qualifications
Experience managing e-resources in an academic library; experience with spreadsheets and databases; experience working with discovery systems; experience managing resources in a link resolver; experience working with III Sierra; experience with electronic resource management systems; experience working with proxy servers; experience working with publishers and vendors; supervisory experience.

DUTIES:

Western Carolina University’s Hunter Library seeks an enthusiastic and service-oriented individual to serve as the Electronic Resources Librarian. This position will provide leadership and professional expertise in the management and coordination of library electronic resources. The ERL will activate and manage access to a wide range of licensed electronic resources such as databases, journals, and books. The position will also serve as the go-to person for all library staff for resolving problems related to access and works closely with public service librarians to enhance the user experience. Other responsibilities include supervising one full-time staff member; maintaining the Innovative Interfaces proxy server and link resolver; maintaining e-resource knowledge bases, including EBSCO A-to-Z; collecting and tracking usage data; database administration; coordinating tasks related to e-resources among all the various constituents; and working collaboratively within the Western North Carolina Library Network on e-resources issues. The successful candidate will be professionally engaged, forward-thinking, collaborative, and have the ability to initiate and complete projects in a timely and independent manner. Recent graduates are encouraged to apply.

This position reports to the Department Head for Content Organization and Management and works closely with the Acquisitions and Collection Development Librarians in providing access to licensed library resources. The library’s size and culture allow for involvement in many areas, including providing library reference and/or instruction service. Library faculty are highly engaged in library planning and policy-making.

AVAILABLE:

Review of applications will begin immediately and will continue until the position is filled.

APPLY BY:

Application deadline.

TO APPLY:

For a complete position description, qualifications, and application procedures visit our website: https://jobs.wcu.edu/applicants/Central?quickFind=53798. You will be required to attach a letter of application, resume, and names and telephone numbers of three references.

FOR ADDITIONAL INFORMATION:

For more information, contact Kristin Calvert at kcalvert@wcu.edu.

Posted in Academic Library, Professional (MLS) | Leave a comment

Librarian II/Local & State History Position #LIB0045, Cumberland County Public Library & Information Center, Fayetteville, NC

NOTE:

Selected applicant must have or obtain, and maintain a valid North Carolina driver’s license with an acceptable driving record; must have access to transportation; background check with local law enforcement agency required; and must submit to a drug-screening test and receive a negative result for the use of drugs specified in the county policy. Refusal to submit to testing or a confirmed positive test shall be basis for withdrawal of the conditional employment offer.

SALARY:

$40,524/yr

QUALIFICATIONS:

Master of Library Science degree (MLS) required. Must have 18 months experience as a MLS professional librarian in a public library. Six months supervisory experience required. Experience with archives and preservation of documents is preferred.
Trainee candidates must have at least 12 months experience as a MLS professional librarian in a public library.
Must obtain North Carolina Public Library Certification within 18 months of employment.

DUTIES:

Provides in-depth genealogy and/or family history research services for the public. Orients and instructs the public and staff in the use of the library’s online public access catalog. Supervises, trains, evaluates, and schedules Local & State History and information services staff to ensure policies and procedures are followed, customers are given efficient, prompt, and competent assistance, and pleasant working conditions are maintained. Develops and conducts adult programs through the Adult Programming Council. Works with the Librarian II Youth Services to coordinate curriculum-based programming for school visits. Coordinates scheduling for the second floor information services service desk. Develops and presents proscribed training for the system to ensure the library’s continued delivery of fast, efficient, and accurate reference services through print and electronic resources. Works with the Training Coordinator to develop and schedule training. Oversees collection development work and purging of obsolete and/or worn materials for the assigned areas within the facility. Selects and recommends for purchase printed, audiovisual and electronic material in assigned subject areas to develop and maintain for public use. Supervises and assists with the development of bibliographic and database indexes and brochures to encourage and help the public find needed information in print and electronic formats. As assigned, supervises facility staff and operations in the absence of the manager. Researches, identifies, develops and prepares proposals and applications for public and private grant opportunities. Assesses Local and State History collections to recommend resources for digitization projects. Coordinates the digitization process with outside agencies. Discusses with supervisor work methods, problems, short and long range developments and/or plans. Participates in appropriate councils and committees, making recommendations for system-wide policies and procedures. Provides in-depth reader’s advisory services to the public. Oversees the Local and State History web page on the library’s website. Actively serves on the Web Team. Compiles, prepares and maintains reports, records, statistics and budget information for the assigned department. Evaluates services, programming, and materials collection for assigned department to ensure compliance with library’s five year plan. Works in collaborative efforts with other community agencies. Maintains awareness of library trends in the delivery of services. Periodically reviews the Local and State History Scope of Collection statement and updates as needed. This job description in no way implies that the duties listed here are the only ones the employee can be required to perform. The employee is expected to perform other tasks as directed by their manager or supervisor.

AVAILABLE:

Immediately

APPLY BY:

Open until filled

TO APPLY:

We accept on-line applications only. You may complete the application from our website at http://agency.governmentjobs.com/cumberlandcountync/default.cfm
Resumes will not be accepted in lieu of a completed county application.

FOR ADDITIONAL INFORMATION:

Contact Ms. Dagmar Aerdelman at (910) 483-7727 extension 1305, fax: (910) 486-5372, or e-mail: daerdelman@cumberland.lib.nc.us or the Cumberland County Human Resources Department at (910) 678-7653;
Library website: http://www.cumberland.lib.nc.us/ccplsite/

Posted in Professional (MLS), Public Library | Leave a comment

Librarian II/Youth Services position #LIB0050 – Cliffdale Branch, Cumberland County Public Library & Information Center, Fayetteville, NC

NOTE:

Selected applicant must have or obtain, and maintain a valid North Carolina driver’s license with an acceptable driving record; must have access to transportation; background check with local law enforcement agency required; and must submit to a drug-screening test and receive a negative result for the use of drugs specified in the county policy. Refusal to submit to testing or a confirmed positive test shall be basis for withdrawal of the conditional employment offer.

SALARY:

$40,524

QUALIFICATIONS:

Master of Library Science degree (MLS) with 18 months experience as a MLS professional librarian in a public library. Six months supervisory experience preferred. Experience in providing services to youth is preferred.
Trainee candidates must have at least 12 months experience as a MLS professional librarian in a public library.
North Carolina Public Library Certification within 18 months of employment.

DUTIES:

Supervises, hires, trains, evaluates and schedules Youth Services staff within a regional location or Headquarters Library to ensure policies and procedures are followed, customers are given efficient, prompt, and competent assistance, and pleasant working conditions are maintained. Assists customers in computer labs. Develops and conducts age-appropriate programs within and outside the library, including but not limited to coordinating and delivering deposit collections to local child care centers during outreach visits. Provides assistance to customers at the service at the Youth Services desk or Adult Information Desk by assisting with information requests and readers’ advisory. Assists customers with computer labs. Oversees Youth Services collection development including print and electronic materials under the direction of the Youth Services Coordinator, and contributes to system wide collection development areas, including responsibility for expending a designated portion of Youth Services materials budget; purging obsolete and worn materials; and making recommendations for replacement materials. Develops plans for Youth Services programming to ensure adequate number of programs for children and their caregivers are provided and effectively promotes programs using system resources. Acts as person in charge and mediates customer service issues in the absence of location manager. Discusses with supervisor work methods, problems, short- and long-range developments and/or plans. Actively participates in Youth Services Council and coordinated programming among all locations as determined by the Youth Services Coordinator, and makes recommendations for programs, policies, and procedures. Promotes library Youth Services and programs through, but not limited to public outreach such as informational fairs, school and/or child care center visits, and writing occasional articles as requested. Compiles, prepares and maintains departmental reports, records, statistics, and budget information. Participates in professional training and activities to keep current on issues and trends and to further professional development. Provides Youth Services training under the direction of the Youth Services Coordinator, including, but not limited to: Children’s literature, puppetry, storytelling, book talking, programming skills, reader’s advisory and reference. Participates in planning special events, including but not limited to: Summer Reading Club, Children’s Book Week, and Teen Read Week, and other special events. Maintains an attractive and inviting department. Works collaboratively with community agencies serving youth. This job description in no way implies that the duties listed here are the only ones the employee can be required to perform. The employee is expected to perform other tasks as directed by their manager or supervisor.

AVAILABLE:

Immediately

APPLY BY:

Open until filled

TO APPLY:

We accept on-line applications only. You may complete the application from our website at http://agency.governmentjobs.com/cumberlandcountync/default.cfm
Resumes will not be accepted in lieu of a completed county application.

FOR ADDITIONAL INFORMATION:

Contact Ms. Dagmar Aerdelman at (910) 483-7727 extension 1305, fax: (910) 486-5372, or e-mail: daerdelman@cumberland.lib.nc.us or the Cumberland County Human Resources Department at (910) 678-7653;
Library website: http://www.cumberland.lib.nc.us/ccplsite/

Posted in Professional (MLS), Public Library | Leave a comment

Media Specialist (Upper School) – GRACE Christian School, Raleigh, NC 27606

NOTE:

We have an opening for a UPPER SCHOOL Librarian (Grades 7-12) at our TK-12 private Christian school in Raleigh, NC. We are a 1:1 environment with approximately 750+ students.

QUALIFICATIONS:

• Excellent communication skills
• Experience working with middle and high school students
• Experience with technology resources and systems (Apple computers, Internet, and library automation systems)
• Master’s Degree from ALA-accredited library program
• NC teaching license (school librarian/media specialist) or in the process of taking the PRAXIS
• Meet general teacher qualifications listed on https://www.gracechristian.net/contact/employment-opportunities/

DUTIES:

Provides instructional resources and services, teaches information literacy and digital citizenship curriculum, and provides programming and reading promotion for students and teachers in grades 7-12.
Assists teachers with instructional technology integration in a 1:1 environment and provides professional development for teachers.
Tasks may include:
• creating digital pathfinders for student research
• choosing materials for the collection
• teaching bibliographic instruction
• running student book clubs
• troubleshooting basic technology issues
• running library programs (Teen read Week, Teen Tech Week, etc.)
• working with media coordinator and technology team to promotion digital literacy
• meetings with teachers individually to promote technology integration

TO APPLY:

Submit your resume and teacher application directly to Kathy Sherrer (KSherrer@GRACEChristian.net).

FOR ADDITIONAL INFORMATION:

Contact Carol Gehringer (cgehringer@gracechristian.net) with questions.

Posted in Academic Library, Professional (MLS) | Leave a comment