Public Services Library Assistant, Senior – Music and Lilly Libraries, Duke University, Durham NC

TITLE: Public Services Library Assistant, Senior – Music and Lilly Libraries
LIBRARY: Duke University Libraries
CITY: Durham, NC

ENVIRONMENT: Since its founding in 1924, Duke University has grown into one of the most prestigious private universities in the world and its medical center ranks annually among the top in the nation. The Duke University Libraries are the shared center of the university’s intellectual life, connecting people and ideas. The Libraries consist of the William R. Perkins Library and its branches: Rare Book, Manuscript and Special Collections, Lilly, and Music and the library at the Duke Marine Laboratory in Beaufort. Duke’s library holdings of 6.1 million volumes are among the largest of private universities in the United States.

Duke’s hometown is Durham, North Carolina, a city with vibrant research, medical and arts communities, and numerous shops, restaurants and theaters. Durham is located in the Research Triangle, a growing metropolitan area of more than one million people that provides a wide range of cultural, recreational and educational opportunities. The Triangle is conveniently located just a few hours from the mountains and the coast, offers a moderate climate, and has been ranked among the best places to live and to do business.

Duke offers a comprehensive benefit packages which includes both traditional benefits such as health insurance, leave time and retirement, as well as wide ranging work/life and cultural benefits. Details can be found at: http://www.hr.duke.edu/benefits/index.php.

SALARY AND BENEFITS: $15.60 per hour (minimum).

Comprehensive benefits package upon eligibility includes vacation, 13 holidays, sick leave, health, dental, disability, life insurance, educational assistance, and tuition grants.

OCCUPATIONAL SUMMARY
Performs diverse tasks focusing on public service in the Music Library and Lilly Library, including supervising student assistant staff; maintaining a high level of service at the public services desks; providing support services in areas of collection (stacks) and equipment maintenance; processing recall, hold, and Interlibrary Loan requests and search requests for materials reported as missing. This position is divided between the Music Library (60%) and Lilly Library (40%). This position includes night, weekend, and holiday hours as needed.

QUALIFICATIONS:

Education
:

Required: Two years post-secondary education, or equivalent combination of relevant education and experience.

Preferred: BA/BM in a music field

Experience:

Required: One year of library experience or advanced subject expertise in music to obtain a specialized knowledge of library systems and procedures; excellent interpersonal, oral and written communication skills; analytical skills; able to work independently and as a member of a team; demonstrated proficiency using computer based technology and ability to adapt to new technologies; ability to effectively organize and prioritize daily work; demonstrated commitment to providing outstanding customer services. Ability to work well with a diverse clientele, to maintain open communication on matters relating to operations, to master and prioritize a diverse set of responsibilities, to organize and execute work with careful attention to detail, and to tolerate frequent interruptions attendant to public service responsibilities. Academic background in music and knowledge of music terminology; working knowledge of audio-visual equipment; ability to troubleshoot equipment issues, e.g. connect and reconfigure AV components.

Preferred: Prior experience working in an academic research library or a music library

WORKING CONDITIONS:
• Must be able to lift 30 pounds and unpack, shelve and shift large quantities of library materials;
• Must be able to work in an environment in which exposure to materials containing dust and mold is possible
• Frequent bending, crouching, stooping
• Occasional night, weekend, and holiday hours
• Normal office environment

These statements are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

DUTIES:

Music Library

1. Recruits, hires, trains, supervises, and evaluates 12-15 student assistants who staff the library (25%):
• Creates schedules and sets expectations for a high level of specialized and responsive service at the public services desk, recruiting students who can best meet these goals.
• Maintains and revises the student assistants’ policies and procedures manual.
• Prepares and submits timecards for student assistant staff.
• Maintains and provides systematic tracking of the student personnel budget to assist with student budget planning and ensure optimal utilization of the budget to meet student workforce needs in the Music Library. Communicates with the Head, Music Library concerning student budget issues.

2. Provides a high level of service at the Music Library public services desk, including directional/reference assistance to library users (15%):
• Assists library users with general library tools such as the online catalog, WorldCat, online request forms, the library websites, and print and online music reference tools, referring more complex questions to the Music Librarian.
• Assists users with computers, scanners, printers, audio-visual equipment, microform readers, and specialized software (e.g. Finale); coordinates maintenance of computer and A/V equipment.
• Processes recall and hold requests; notifies users of item availability, routes items to requesting locations, and follows up on unreturned recall items.

3. Oversees stacks maintenance for the print and multimedia collections (20%):
• Trains and supervises student assistants in shelving and shelf-reading to ensure proper access to all materials; shelves and shelf-reads when students are not available.
• Searches for missing items and communicates with relevant staff regarding necessary catalog alterations and/or replacement.
• Shifts stacks as necessary.
• Assists in identifying and troubleshooting technical services problems relating to collections and serves as the liaison to Technical Services staff in communicating and resolving problems.
• Manages Music Library material preservation efforts, including the identification of deteriorating materials and taking/recommending appropriate measures to ensure their preservation; liaison with Preservation Office.
• Provides support to the Head, Music Library for processing and tracking orders for new materials in all formats. Oversees the receipt, processing and shelving of new materials upon arrival.
• Responsible for check-in and maintenance of periodicals.
• Coordinates gifts processing in conjunction with the Head, Music Library.
• Coordinates and oversees projects relating to stacks maintenance as needed.

Lilly Library

1. Access Services/Technical Support (25%)
• Processes recall, hold, and Interlibrary Loan requests. Notifies patrons of item availability, routes items to requesting locations, and follows up on unreturned recall items.
• Processes search requests for items not located in the stacks. Organizes subsequent searches for items and notifies patrons concerning the status of requested items.
• Edits online catalog records to adjust for location and status changes.
• Notifies subject librarians of missing items for replacement consideration.
• Manages the on hold Interlibrary Loan books and sends out second notices weekly.
• Processes incoming new books and maintains new book shelves.
• In the absence of the Access Services Manager, serves as the point person for circulation queries and activities.

2. Public Services (15%)
• Staffs Lilly’s Public Services Desk as assigned; some weekend and holiday hours required.
• Provides a high level of service to patrons seeking assistance with a variety of information resources in print and electronic formats, including computers, computer software, audio/visual playback equipment, and microform readers and printers.

3. Other duties as assigned.

Supervisory Responsibilities
• Recruits, hires, trains, supervises, and evaluates 12-15 student assistants

AVAILABLE: Review of applications will begin immediately and will continue until the position is filled.

APPLY BY: Review of applications will begin immediately and will continue until the position is filled.

TO APPLY: An electronic resume, cover letter, and list of references should be submitted at: https://hr.duke.edu/careers/apply. Refer to requisition # 401254818.

FOR ADDITIONAL INFORMATION: Visit our website at: http://library.duke.edu/about/jobs.

Questions: Please contact library-jobs@duke.edu.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status. The Duke University Libraries have a strong commitment to Affirmative Action and is actively seeking to increase the racial and ethnic diversity of our staff.

Posted in Academic Library, Paraprofessional (non MLS) | Leave a comment

Library Assistant II – Hillsborough Branch Library, Orange County Public Library, Hillsborough NC

Job Title: Library Assistant II
Closing Date/Time: Mon. 05/08/17 11:59 PM Eastern Time
Salary: $14.29 – $18.85 Hourly
Job Type: Part Time
Location: 200 S Cameron Street, Hillsborough, NC 27278, North Carolina

Orange County Public Library is seeking a 30 hour a week benefited Library Assistant II to work in Youth Services at its Main Branch Library in Hillsborough.

Responsibilities include: planning and implementing programming for grades K-2, assist with collection development for a designated area of the juvenile collection, working on the service desk to answer reader’s advisory and reference questions and computer technology troubleshooting.

In addition to strong interpersonal skills and excellence at written and verbal communication, the individual must be comfortable working collaboratively with other Youth Services staff members in a shared work environment. A positive demeanor and flexibility are essential. The preferred candidate will have a background working with diverse populations, as well as a demonstrated commitment to public service and social equity.

Examples of Duties:
A position may not include all the work examples given, nor does the list include all that may be assigned.

Customer Service: Provides overall excellent customer service and assists patrons with various needs, including but not limited to: readers’ advisory, reference, and technology troubleshooting.

Collection Development: Assists with collection development and maintenance in the Youth Services division.

Division support: Supports special division projects.

Office Duties: Maintains financial records for area of collection development.

Library System-Wide Participation: Participates in the monthly Youth Services staff meetings and may serve as the YS representative at monthly meetings of ad hoc OCPL teams and committees.

Typical Qualifications:

Knowledge, Skills, Abilities

  • Knowledge of library policies and procedures.
  • Knowledge of the Dewey Decimal system.
  • Knowledge of reference resources, including computer-based and automated systems.
  • Knowledge of library collections and materials.
  • Knowledge of collection development tools.
  • Skill in operating a personal computer and utilizing a variety of software.
  • Skill in problem solving.
  • Skill in dealing with the public and interpersonal relations.
  • Skill in oral and written communication.

Supervision
Assignments are accompanied by clear, detailed, and specific instructions. This position generally does not supervise other positions.

Minimum Qualifications
Requires any combination of education and experience equivalent to a high school diploma and two years of related experience. Must possess, or have the ability to obtain a North Carolina driver’s license.

Preferred Qualifications
Bachelor’s degree; Experience working in a public library setting, experience working with children, and knowledge of early literacy.

Ability to speak Spanish is preferred but not required.

Supplemental Information:

Physical Activities
Must be able to physically perform the basic life operational support functions including: standing, walking, talking, repetitive motions of hands/wrists and feet, grasping, hearing, handing and reaching.

Examples of physical activities required in this position:

  • Typing on computer
  • Shelving books
  • Walking through library
  • Pushing book carts

Possible Hazards (chemicals, dangerous machinery, etc.)
None known

Equal Opportunity/Affirmative Action Employer/Women/Minorities/Veterans/Disabilities

Please apply at: http://www.orangecountync.gov/departments/human_resources/job_opportunities.php.

For further information please contact Beth Hawkey at bhawkey@orangecountync.gov or 919-245-2531.

Posted in Paraprofessional (non MLS), Public Library | Leave a comment

Branch Manager (Part Time) – Traphill Branch Library, Wilkes County Public Library, Traphill NC

TITLE: Branch Manager, Traphill – Part Time
LIBRARY: Wilkes County Public Library
CITY: Traphill, NC

SALARY: $11.81 per hour

DUTIES and SKILLS:
The Traphill Branch Manager is the only staff presence at the Traphill Branch Library, which serves a small rural community in beautiful Traphill NC, located in northern Wilkes County near Stone Mountain State Park. The ability to deal tactfully, courteously, and effectively with the public and other employees is required; considerable knowledge of all types of library materials and procedures is strongly preferred. Duties include circulation, programming, reference, computer assistance, outreach, collection development, and all daily operations of the branch.

QUALIFICATIONS:
Bachelor’s degree, or completion of at least two (2) years of college and three (3) years of public library experience including branch management, collection development, and outreach.

BENEFITS: Participation in the NC State Retirement System, vacation and sick leave, paid holidays; optional supplemental insurance is available.

APPLY BY: 5/3/2017.
Review of applications and interviews will begin immediately.

TO APPLY: Please email cover letter, resume, and contact information for three references to: Julia Turpin, County Librarian, jturpin@arlibrary.org, using the subject “Traphill Branch Manager.”

Posted in Paraprofessional (non MLS), Public Library | Leave a comment

Library Assistant II – Main Branch Library, Orange County Public Library, Hillsborough NC

Orange County Government invites applications for the position of:
Library Assistant II

SALARY: $14.29 – $18.85 Hourly, $29,725.00 – $39,217.00 Annually

CLOSING DATE: 04/27/17 11:59 PM

DESCRIPTION:
Orange County Public Library is seeking a 40 hour a week permanent Library Assistant II for its Main Branch Library in Hillsborough. The individual is the primary Adult and Teen Services desk staff person. Responsibilities include: staffing reader’s advisory and reference service desks, assisting patrons with reference needs, collection development, and computer technology troubleshooting. The Library Assistant II will also run the Interlibrary Loan program for customers.

In addition to strong interpersonal skills and excellence at written and verbal communication, the individual must be comfortable working in a shared work environment. A positive demeanor is essential, in addition to flexibility and a willingness to participate in various areas of the OCPL system libraries. The preferred candidate will have a background working with diverse populations, as well as a demonstrated commitment to public service and social equity.

EXAMPLES OF DUTIES:
A position may not include all the work examples given, nor does the list include all that may be assigned.

Customer Service: Provides overall excellent customer service and assists patrons with various reference needs, including but not limited to: readers’ advisory, technology troubleshooting, and job seeking assistance.

Collection Development: Assists with collection maintenance in Adult and Teen division.

Division Support: Assists with programming, scheduling and supporting division projects; handles the Interlibrary Loan process for the library.

Office Duties: Compiles and records monthly and annual statistical reports for the division.

Library System-Wide Participation: May serve as the representative at monthly meetings of ad hoc OCPL teams and committees.

TYPICAL QUALIFICATIONS:

Knowledge, Skills, and Abilities

  • Knowledge of library policies and procedures.
  • Knowledge of the Dewey Decimal system, Library of Congress subject headings, and standard cataloging practices.
  • Knowledge of reference resources, including computer-based and automated systems.
  • Knowledge of library collections and materials.
  • Knowledge of the geography of the County.
  • Skill in operating a personal computer and utilizing a variety of software.
  • Skill in operating standard office and audiovisual equipment.
  • Skill in problem solving.
  • Skill in performing basic mathematical calculations.
  • Skill in dealing with the public and interpersonal relations.
  • Skill in oral and written communication.

Supervision
Assignments are accompanied by clear, detailed, and specific instructions. This position generally does not supervise other positions.

Minimum Qualifications
Requires any combination of education and experience equivalent to a high school diploma and two years of related experience. Must possess, or have the ability to obtain a North Carolina driver’s license.

Preferred Qualifications

  • Bachelor’s degree; Experience working in a public library setting.
  • Ability to speak Spanish is preferred but not required.

SUPPLEMENTAL INFORMATION:
Physical Activities
Physical Activities for this position are indicated on the classification specification. Please see link below to review the activities
Library Assistant II
Please note once the link is accessed it may take a few minutes to launch.

Examples of physical activities required in this position:

  • Typing on computer
  • Shelving books
  • Walking through library
  • Pushing book carts
  • Standing for long periods

Possible Hazards (chemicals, dangerous machinery, etc.)
None known

To Apply Visit http://www.orangecountync.gov/departments/human_resources/job_opportunities.php.

Position-Specific Questions Contact Annette Greenway, 919-245-2534, agreenway@orangecountync.gov.

Equal Opportunity/Affirmative Action Employer/Women/Minorities/Veterans/Disabilities

Posted in Paraprofessional (non MLS), Public Library | Leave a comment

Public Service Librarian – Coastal Carolina Community College, Jacksonville NC

Coastal Carolina Community College Notice of Vacancy:
PUBLIC SERVICES LIBRARIAN (FULL-TIME)

Report to and assist the Director of Library Services in planning and implementing effective information literacy instruction, reference, and circulation services and programs, and the preparation of all resources for library use. Work in conjunction with professional staff to provide excellent support and reference services to students, faculty, and staff in the community college setting; assist in the collection development of library materials in a variety of formats; teach information literacy instruction and orientation classes that showcase the various databases and other library resources; assist in the collection development of library materials in a variety of formats; collaborate with and serve as liaison to faculty in assigned academic disciplines; create and maintain web-based research guides; supervise student work-study interns; possess a knowledge of technical services including cataloging; oversee the maintenance of the library web presence including the webpage and social media; function as part of a team that works a flexible night and weekend rotation in providing circulation and reference services; serve as a professional staff representative on faculty committees; and perform other duties as assigned. A MLS degree, or equivalent, from an accredited ALA graduate program is required. A strong commitment to high-quality customer service, and teamwork in the community college setting are desirable. The preferred candidate will have a proficient knowledge of computer applications and a working knowledge of an automated library system. In addition, the candidate should possess excellent communication skills and be able to bend, stoop, and lift a minimum of 20 lbs.

Salary Based on experience and education.

Start Date July 1, 2017.

Closing Date May 15, 2017, or open until filled.

To Apply Submit a completed CCCC application to Personnel Services, 444 Western Blvd., Jacksonville, NC 28546 or download an application at www.coastalcarolina.edu and email to personnel@coastalcarolina.edu. Phone: 910-938-6145/6214 Fax: 910-455-7027 EOE M/F/D/V.

Transcripts/Supporting Documents Transcripts or other official documentation supporting satisfaction of minimum educational requirement(s) are required. Unofficial transcripts will be accepted for application purposes and may be submitted under separate cover if application is submitted electronically. The successful candidate must provide official transcripts at his or her own expense within thirty (30) calendar days of being notified of selection.

Note Resumes are not accepted in lieu of an application, but may be submitted as a supplement to your application.

Questions Call 910-938-6145, 910-938-6214, or email personnel@coastalcarolina.edu.

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Digital Technologies Development Librarian – NCSU Libraries, Raleigh NC

The NCSU Libraries invites applications and nominations for the position of Digital Technologies Development Librarian in the Digital Library Initiatives department. The Digital Library Initiatives department develops and delivers an information environment that significantly advances end-user resource discovery and use of library services. Digital Library Initiatives has produced a number of unique and widely used systems to improve service to library users, including the Suma space assessment toolkit, the Lentil photographic social media archival collecting system, and the QuickSearch bento-box style single search system. The department is currently developing new projects in areas including library service and resource discovery, assessment and analytics, data visualization, social media archives, research services, application virtualization, visualization services, digital collections, and support for digital research and scholarship. The Digital Library Initiatives department maintains a culture of collaboration, with a focus on supporting each other’s professional growth, providing opportunities for mentorship, and incorporating diverse perspectives into all areas of our work.

Responsibilities
The Digital Technologies Development Librarian works as an active participant in a team that advances library services through applied research and application development and manages the entire life cycle of projects, from requirements gathering to deployment. S/He provides technical leadership and hands-on programming expertise for a portfolio of library projects. In close collaboration with technical and non-technical partners across the Libraries, s/he identifies emerging technologies that have potential for new and improved library services. Working both independently and in team settings, the incumbent develops new digital library services through an iterative, data-informed, and test-driven process that emphasizes usability, sustainability, and performance. The Digital Technologies Development Librarian maintains and provides enhancements to existing library applications and collaborates closely with Information Technology staff to develop and maintain supporting infrastructure. S/He participates in library planning, serves on library-wide committees, task forces, and teams. NCSU librarians are expected to be active professionally and to contribute to developments in the field. This position reports to the Associate Head of Digital Library Initiatives.

Required Qualifications

  • ALA-accredited MLS, MIS, or equivalent advanced degree
    Server-side application development experience with one or more open source programming languages such as PHP, Python, or Ruby
  • Database development skills with systems such as MySQL and Solr
  • Excellent interpersonal skills; ability to communicate clearly and knowledgeably, orally and in writing
  • Ability to work effectively both as a team member and independently and to promote teamwork among colleagues
  • Evidence of ability for ongoing professional development and contribution.

Preferred Qualifications

  • Experience using client-side web technologies including HTML5, JavaScript, CSS, and related technologies
  • Familiarity with version control systems such as Git
  • Knowledge of user-centered design processes, including applying analytics to support data-informed decision-making
  • Experience applying systems analysis techniques to solving novel problems
  • Enthusiasm for contributing to open-source software projects
  • Experience working in an academic library.

SALARY AND BENEFITS
The Libraries offers a highly competitive salary in recognition of applicable education and experience for this position. Librarians have non-tenure track faculty status (without levels of rank). Benefits include:  24 days vacation, 12 days sick leave; State of NC preferred provider medical insurance, and state, TIAA/CREF, or other retirement options. Additional and optional dental, life, disability, deferred compensation, and legal plans are offered. Tuition waiver program for all campuses of The University of North Carolina is available. See the Benefits and Leave Administration page for more information.

APPLICATION PROCESS
See vacancy announcement with application instructions at https://www.lib.ncsu.edu/node/48479. Applications will be reviewed upon receipt; applications will be accepted until finalist candidates are selected. Candidates are encouraged to apply as soon as possible to receive full consideration. The nomination committee may invite candidates for confidential, pre-interview screenings. Appointment requires successful completion of background check. This position is available immediately; start date is negotiable. Applicants must apply through the NC State University online employment website. For assistance with this process contact NCSU Libraries Personnel Services Office (919) 515-3522.

For questions about this position, please contact Nellie Maurer, 919-513-3394, nymaurer@ncsu.edu.

AA/OEO. NC State welcomes all persons without regard to sexual orientation or genetic information. For ADA accommodations, please call (919) 515-3148.

Posted in Academic Library, Professional (MLS) | Leave a comment

Coordinator of Serials and Electronic Resources – William Madison Randall Library, University of North Carolina Wilmington, Wilmington NC

William Madison Randall Library at the University of North Carolina Wilmington is seeking a Coordinator of Serials and Electronic Resources.

Summary of Position
The Coordinator Library Serials and Electronic Resources is responsible for managing access to the library’s serial subscription resources (electronic and print) for journals, magazines, newspapers, standing orders, databases, and e-journal packages, as well as resources available through NCLIVE. This management ensures a seamless and transparent research environment for students, faculty, staff, and other library users. Working collaboratively across the library, this position identifies and implements improvements in online content, systems, and services. The Coordinator Library Serials and Electronic Resources serves as a member of the Technical and Collection Management Services Division and reports to the Associate Director Library Technical and Collection Management Services.

Minimum Requirements
• ALA-accredited Master of Library/Information Science degree.
• At least three years of post-MLS experience in an academic library, large public library, or research institution with a demonstrated background in electronic resource management.
• Experience with an integrated library system, preferably III’s Sierra.
• Experience working with vendors, publishers, and subscription agents, including negotiation of business and license agreements.
• Comprehensive knowledge of serials industry, including pricing models.
• Demonstrated understanding of budgetary tracking principles.
• Experience resolving technical issues that may affect user access to electronic resources.
• Ability to document electronic resources and serials policies and procedures.
• Strong project management, problem solving, and electronic resource workflow management skills.
• Ability and desire to work in a collaborative environment across library teams.
• Fluency with Microsoft Office products and a strong proficiency with Excel spreadsheet application.
• Demonstrated analytical and organizational skills with an attention to detail.
• Excellent communication, presentation, and interpersonal skills.
• Demonstrated ability to exercise judgment and work independently.

Preferred Qualifications
• Experience with discovery services and link resolvers such as Summon and 360 Link.
• Experience supervising staff.

Primary Function of Organizational Unit
The Technical and Collection Management Services unit of Randall Library acquires informational resources in all formats relevant to the current and anticipated learning, instructional, and research needs of the UNCW community. The unit also maintains the library’s online catalog, which provides records of materials available in the library and links to electronic resources.

University Information
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to learning through the integration of teaching and mentoring with research and service. A public institution with over 15,000 students, the university is known for its superb faculty and staff and powerful academic experience. With an array of high-quality programs at the baccalaureate and master’s levels, and doctoral programs in marine biology, educational leadership, psychology and nursing practice. UNCW is consistently recognized at a national level for academic excellence and affordability by publications like U.S. News & World Report, Kiplinger’s Personal Finance and The Business Journals. UNCW also recently earned the 2015 Community Engagement Classification from the Carnegie Foundation for the Advancement of Teaching, bestowed to higher education institutions dedicated to community involvement.

EEO Statement
UNC Wilmington actively fosters a diverse and inclusive working and learning environment and is an equal opportunity employer. Qualified men and women from all racial, ethnic or other minority groups, protected veterans, and individuals with disabilities are strongly encouraged to apply.

Months Per Year 11 Months (July-May)

Position Type Permanent

Please visit https://jobs.uncw.edu/postings/7889 for the full position description or to apply. Priority consideration will be given to applications received by April 24, 2017 but applications will be accepted until the position is filled.

Questions: Please contact Susannah Benedetti, 910-962-4243, benedettis@uncw.edu.

Posted in Academic Library, Professional (MLS) | Leave a comment