Head of Assessment – J. Murrey Atkins Library, UNC Charlotte, Charlotte NC

The J. Murrey Atkins Library at UNC Charlotte is seeking a Head of Assessment to oversee and participate in assessment opportunities throughout the university and promote a datai-informed approach to achieving strategic goals. The Head of Assessment promotes a culture of assessment across the J. Murrey Atkins Library by coordinating a comprehensive assessment program that includes quantitative, qualitative, and usability practices. This position ensures the collection, analysis, and reporting of both qualitative and quantitative data; consults on assessment methods; and provides training on various assessment tools and techniques. The work of the Assessment Team enables the J. Murrey Atkins Library to document impact on our patrons, as well as make evidence-based
decisions to continuously improve programs, services, and spaces.

The Head of Assessment coordinates the design and implementation of assessment projects using a variety of methodologies (i.e., surveys, focus groups, interviews, observations, statistical analysis), the collection of quantitative and qualitative data, and the creation of reports that include analysis, findings, recommendations and other products as appropriate. The Head of Assessment is responsible for gathering and reporting data to local, regional, and national entities. The position supervises a three-FTE unit that performs usability studies, anthropological research, statistical analysis, data visualization, and other assessment activities.

The Head of Assessment and the Assessment Team provide expertise and training on assessment-related topics. In addition, the Head of Assessment leads a library-wide assessment committee that coordinates all assessment activities. This position also serves on campus-wide assessment committees, collaborates with other campus groups on assessment activities, and participates actively in professional organizations locally, regionally, and nationally.

The University of North Carolina at Charlotte is a rapidly growing research intensive University offering over 28,500 students a variety of undergraduate, master’s and doctoral programs in seven academic colleges. UNC Charlotte’s Atkins Library is a comprehensive research library with over 1.9 million printed books, 930,000 ebooks, 1 over 400 databases, approximately 75,000 journals and an annual budget of over $10 million.

UNC Charlotte is located in the largest city in North Carolina, a beautiful southern city of 775,202 with over 1.5 million in the greater metropolitan area, in one of the fastest growing regions in the country. Located on a 1,000 acre wooded campus, the University is accessible to the city’s performing arts and cultural and sports events and to recreational lakes.

Essential Duties & Responsibilities:
● Leads the assessment team in the integration of assessment and evidence-based decision-making across the Library.
● Coordinates the planning, development, and implementation of systems to collect, store, process, and disseminate data for decision-making and reporting.
● Analyzes and reports quantitative and qualitative data gathered from various sources in the Library and across campus.
● Collaborates on assessment research projects across the Library and supports assessment-focused data collection, analysis, and dissemination of findings.
● Collaborates on assessment projects across the campus that display library impact.
● Explores and communicates new assessment methods, including analysis and data collection to library staff.
● Coordinates a team that provides consultation to library staff on assessment methods including usability testing, data collection and analysis.
● Heads the library assessment committee.
● Develops and implements internal training on assessment methods, data collection and analysis, and technologies.
● Works closely with the Technology and Digital Strategies department on business intelligence systems, assessment data storage, and data security.
● Coordinates the data collection for annual reports, strategic plans, and surveys.
● Provides expertise to library staff in support of their research.
● Ensures a collegial, team-oriented work environment.
● Displays excellent customer service and interpersonal skills when working with patrons and colleagues.
● Plans for, hires, develops, and manages reporting personnel, including faculty, staff, student assistants, interns, and non-student temps.
● Completes job performance evaluations for direct reports.
● Ensures that all employees are kept up-to-date on knowledge and skills needed to perform assigned tasks.

Additional Duties & Responsibilities:
● Serve as liaison to designated academic departments to provide instruction, research, and collection support; participate in the provision of in-person and virtual research services and of instruction for first-year undergraduate students.
● Engage in professional service and scholarly contributions encompassing best practices and innovation in research, reference, and liaison services; participate in committees and faculty governance in the library and on campus.
● Perform other duties as assigned.

Minimum Education/Experience Requirements
● ALA-accredited Master’s in Library or Information Science, or other relevant advanced degree.
● A minimum of 2 years of professional experience in an academic library, or equivalent professional experience.
● Academic coursework in statistical methods, qualitative methods, and research design.
● Documented experience in the development and implementation of assessment strategies in libraries, higher education, or other complex organizations.
● Experience using a variety of quantitative and qualitative approaches to assessment such as user-centered design, ethnographic research, usability studies, or evaluation design.
● Demonstrated ability to perform data analyses and to present complicated information in easy to understand formats, e.g. data visualization, charts, tables, etc.
● Working knowledge of data visualization and statistical software, e.g, Tableau, Gephi, SPSS, SAS, etc.
● Excellent oral, written, and interpersonal communication skills.

Preferred Education, Skills and Training Experience:
● A minimum of 2 years of management and/or supervisory experience.
● Experience collecting and reporting statistics in a complex organization.
● Experience with SQL and database structure.
● Experience in project management.
● Experience with supporting accreditation efforts in higher education.
● Experience with national library assessment programs, e.g., LibQUAL+, Project Information Literacy, NSSE, Value of Academic Libraries.
● Demonstrated proficiency in the competencies ACRL has identified for assessment coordinators [ACRL draft competencies –
http://www.ala.org/acrl/sites/ala.org.acrl/files/content/standards/assessment_proficiencies_draft.pdf].

To apply:
ONLY ELECTRONIC APPLICATIONS WILL BE ACCEPTED:
https://jobs.uncc.edu/
(Search Faculty Vacancies Position # 002167.)

The following Application Materials must be attached to your electronic submission:
● Cover letter
● Resume/CV
● Names (including titles and company/institutions), addresses, phone numbers, and email addresses of at least 3 professional references. The Search Committee will not contact references before verifying permission with the candidate.

J. Murrey Atkins Library supports and affirms diversity, inclusion, and multiculturalism. Through our collections, services, policies, and programs, we strive to support these values, and we encourage applications from professionals who can help us achieve this goal. AA/EOE

For additional information about The University of North Carolina at Charlotte, please visit our web site: http://www.uncc.edu.

For further details about Atkins Library, please consult our web site: http://library.uncc.edu.

For position-specific questions, please contact Bob R. Price, Assistant Dean Technology and Digital Strategies, bob@uncc.edu, 704-687-0490.

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Librarian Branch Manager – Chatham Community Library, Pittsboro NC

REPOSTING – PREVIOUS APPLICANTS NEED NOT APPLY

TITLE: Librarian Branch Manager
LOCATION: Chatham Community Library, Pittsboro, NC

CONTACT: Linda Clarke, Director, 919-545-8081

JOB SUMMARY: Position serves as branch manager of a busy community library. Responsibilities include, but are not limited to, providing services to both public and community college patrons; circulation and acquisition activities; monitoring of the physical facility; preparation of reports; supervising circulation staff, the Children’s Librarian, and the Reference Librarian; and participation in committees and meetings. Work is performed under the supervision of the Library Director.

MINIMUM QUALIFICATIONS: Master’s degree in Library Science from an ALA accredited institution with 3+ years of supervisory experience. Possess strong time management, organizational, interpersonal, and computer skills. Must be willing to work in and promote a team environment both within the facility and within the department. Ability to exercise initiative and good judgment, and to focus on the delivery of excellent customer service.

SALARY RANGE: $47,291 – 60,296

CLOSING DATE: February 6, 2017 at 5:00 pm

TO APPLY: http://www.chathamnc.org/Home/Components/JobPosts/Job/1179/44

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Library Director – Duplin County Library, Kenansville NC

POSITION: Library Director
DEPARTMENT: Duplin County Library
SALARY: Starting Salary: $22.6529 Hourly/ $47,118 Annually
CLOSING DATE: February 27, 2017 5:00P.M.

APPLY AT: Duplin County Personnel, Office County Administration Building, 224 Seminary Street, Kenansville NC 28349, 910-296-2174

“Equal Opportunity Employer”

GENERAL DESCRIPTION OF DUTIES

Under administrative direction, the purpose of the position is to plan, organize, manage and direct the operations of the public library system. Employees in this classification perform professional and managerial work. Position is responsible for determining the financial needs of the libraries; supervising the work of library staff; and supervising the selection of materials. Performs related work as required.

SPECIFIC DUTIES AND RESPONSIBILITIES EXAMPLES OF ESSENTIAL FUNCTIONS

Determines the financial needs of the library; develops departmental budget; supervises expenditures and administration of budget, seeks and writes grants for library system.

Supervises the work of library staff and confers with and advises mid-management staff on problems related to the administration of the library services, instructs supervisory personnel in general policies and procedures and conducts staff conferences, meetings, and training.

Supervises the selection of books and other materials and electronic services.

Assists paraprofessional staff in the performance of patron service activities as manpower needs require. Plans, develops, and installs mechanized systems for library operations

Investigates new library techniques and procedures; revises present methods to improve the services; evaluates existing programs and practices.

Studies methods and makes plans to develop the services of the library to meet more effectively the present and future community needs: establishes programs and services of the library consistent with community expectations; reviews procedural and operational details for refinements.

Plans publicity/marketing programs; participates in community activities and educational programs; serves on boards, including Smart Start,

Acts as secretary to the Board of Trustees; advises Board; attends meetings; represents Board of Trustees at County Commissioners meetings.

Supervises the maintenance of library buildings, grounds, and related property,

Attends professional meetings, conferences, workshops and seminars to keep abreast of new methods, technologies, and legislation.

Supervises the maintenance of records; prepares reports for the Board of County Commissioners, the Library Board of Trustees, the County Manager and the State Library of North Carolina.

 

MARGINAL FUNCTIONS

While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members.

Performs general circulation duties, including reader’s advisory and reference; processes materials. Performs related duties as required.
MINIMUM TRAINING AND EXPERIENCE

Master’s degree in library science, or closely related field; supplemented by three (3) to five (5) years previous experience and/or training that includes professional library work; or an equivalent combination of education, training, and experience. Must have computer skills to pass Level I and Level 11 Technology Competencies tests.
SPECIAL REQUIREMENTS

Certifiable under the rules of the North Carolina Public Librarians Certification Commission. Possession of a valid driver’s license issued by the State of North Carolina.

In accordance with the county’s drug free workplace policy, employees will be subject to pre-employment and random drug screening.

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Collaborative Services Librarian – Catawba County Library, Newton NC

TITLE: Collaborative Services Librarian
LIBRARY: Catawba County Library
CITY: Newton, NC
SALARY: $20.30 Hourly   $42,221.90 Annually
BENEFITS: Please refer to the full job description
AVAILABLE:  Immediately
APPLY BY: Open until filled
NOTE: Catawba County Library System is recruiting for a Professional Librarian with excellent customer and information services, programming, collaboration, and outreach skills, who is enthusiastic about the value of early literacy and lifelong learning.  We invite you to join our efforts to empower lives and build our community by bringing people, information and ideas together.

This position facilitates and provides professional library services to customers of all ages, meeting the needs of the community both in the library and beyond our walls.  The Collaborative Services Librarian plans, promotes, and implements programs, services, and outreach in collaboration with community partners, both in the library and the community, and provides responsive reference and technology assistance for diverse customers’ information needs. The library provides dynamic services, spaces and technologies to enable all forms of learning, discovery, and research. Work requires excellent interpersonal skills, initiative, and project management in partnering with the public to build collaborative relationships, programs, and services, and to identify positive solutions to obstacles.  Schedule typically Monday-Friday, with rotating evenings and Saturdays.
QUALIFICATIONS:

Master’s Degree in Library Science (ALA accredited preferred), with a preference for prior professional library experience

  • NC Public Librarian Certification (may obtain following hire)
  • A valid driver’s license
  • Experience with technologies including Internet web browsers and productivity software including Microsoft Office Suite, and resume and job searching skills
  • Position is considered light duty, lifting up to 20 pounds on a regular basis

Customer Service, Communications

  • Excellent customer service and strong interpersonal skills, with a positive upbeat attitude and a demonstrated sensitivity to diverse populations with varying needs
  • Excellent reference interview and readers’ advisory skills, with welcoming behaviors, ability to assess customers’ needs and abilities, and appropriately identify materials, services, and online resources to match their needs
  • Strong written and public speaking/presentation skills, with ability to use techniques to convey information and advocate effectively with people of varied interests and backgrounds

Collaborative Programming and Project Management

  • Demonstrated initiative in developing and implementing solutions, programs, projects to connect with the community
  • Ability to effectively build relationships, develop collaborations, and facilitate successful programming and events with internal and external teams
  • Ability to successfully manage projects, troubleshoot, resolve problems to develop and achieve program and organizational goals
  • Ability to collaborate and communicate effectively with a wide variety of community stakeholders, colleagues, focusing on solutions

Library Policies & Procedures, Philosophy and Ethics

  • Initiative in maintaining current awareness of professional issues and innovations impacting libraries and communities, and sharing and applying related solutions in a team environment
  • Knowledge of library policies, procedures and service standards
  • Ability to proactively defend free access to information and effectively resolve issues related to intellectual freedom
  • Ability to represent the library and communicate the library’s mission, strategic plan, and philosophy with internal and external audiences

Technology

  • Demonstrated ability to develop and implement curriculum to provide digital literacy and technology workshops in individual and group settings
  • Innovative skill in finding ways to remove technological barriers and facilitate information access for customers and in using and providing assistance with the library’s digital resources

Ability to use technology to contribute value-added products, such as bibliographies, promotional material, databases and Web pages
DUTIES:

Library Services

  • Provide a full range of welcoming and responsive library services, including reference, circulation, reader’s advisory, technology, workforce development, and instructional services in individual and group settings using print and electronic information resources
  • Collaborate with colleagues and community partners to develop, publicize, and implement culturally and intellectually diverse life-long learning opportunities, services, and events
  • Participate on the Collection Development team to evaluate and materials for library acquisition and deselection
  • Engage in community outreach and serve as a liaison to community agencies including Social Services, Health, Cooperative Extension, and others

Leadership

  • Work closely with the library’s Community Engagement Specialist to collaborate and communicate with a wide variety of individuals including library staff, Friends of the Library, City and County agencies and community leaders to develop strategies for engaging the community and moving the Library forward
  • Facilitate and contribute in a work environment that encourages high performance, collaboration, innovation and customer service, modeling and ensuring excellence in service
  • Administer surveys, prepare statistics and reports related to library services, demonstrating successful achievement of library outcomes
  • Participate in grant seeking and grant project implementation and management

Share in the supervision of library public services, including opening and closing the library, handling emergency situations, maintaining library facilities and equipment, and supervising staff and volunteers to ensure a welcoming, user friendly environment
TO APPLY:

Apply on line at www.catawbacountync.gov on or before the posted closing date. For questions, call (828) 465-8383.  Although accompanying resumes are welcome, a completed Catawba County application is required in order to be considered.  Catawba County is an Equal Opportunity Employer.  Pre-employment drug tests and criminal background checks are required on final internal and external candidate(s) applying for positions with the County. 
FOR ADDITIONAL INFORMATION or QUESTIONS: go to www.catawbacountync.gov click on the link for job openings on the left hand side of the page.

You can also contact Siobhan Loendorf, Catawba County Library Assistant Director, Ph: 828-465-8292

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Head of Research & Instructional Services – J. Murrey Atkins Library, UNC Charlotte, Charlotte NC

The J. Murrey Atkins Library at UNC Charlotte is seeking a Head of Research & Instructional Services to provide vision and strategic direction in offering user-centered support for the scholarly activities of the UNC Charlotte community. Reporting to the Associate Dean for Public Services, the successful candidate will manage and support a dynamic and collaborative team of faculty librarians and professional staff in developing and delivering innovative services, resources, and programs. The person in this position will lead the department in engaging with faculty and students, providing in-depth, specialized research consultation and reference services, offering library and research instruction, and conducting liaison-led collection development.

The University of North Carolina at Charlotte is a rapidly growing research intensive University offering over 28,500 students a variety of undergraduate, master’s and doctoral programs in seven academic colleges. UNC Charlotte’s Atkins Library is a comprehensive research library with over 1.9 million printed books, 930,000 e-books, over 400 databases, approximately 75,000 journals and an annual budget of over $10 million.

UNC Charlotte is located in the largest city in North Carolina, a beautiful southern city of 775,202 with over 1.5 million in the greater metropolitan area, in one of the fastest growing regions in the country. Located on a 1,000 acre wooded campus, the University is accessible to the city’s performing arts and cultural and sports events and to recreational lakes.

Essential Duties & Responsibilities:
● Provide leadership and set priorities and goals for Research & Instructional Services (RIS) in alignment with the University’s and Library’s mission and strategic plan
● Encourage the exploration and adoption of innovative approaches to research, instruction, and outreach to library patrons; regularly assess and evaluate services and resources
● Manage all operations of Research & Instructional Services: hire, train, supervise, and evaluate RIS employees (11 faculty and 1 staff); establish, communicate, and manage policies & procedures in consultation with RIS faculty and staff
● Mentor faculty librarians and professional staff; encourage RIS librarians and staff to experiment and take risks, to try new approaches, and to share experiences and materials
● Oversee training, scheduling, and delivery of in-person and virtual reference and research services in cooperation with other library public services
● Supervise the Instruction Coordinator, and collaborate in the design, implementation, and assessment of pedagogically strong, curriculum-integrated library instruction
● Lead an active liaison program to connect expertise with needs and opportunities; coordinate and supervise liaisons’ collection development responsibilities
● Represent the values and priorities of RIS as it engages in library-wide projects and discussions; advocate for the needs of RIS and support liaisons in advocating for faculty and student patrons of the library
● Facilitate and partner with liaisons in outreach to departments, programs, offices, and groups on campus and in the community; lead the relationship of RIS to library communications and marketing.

Additional Duties & Responsibilities:
● Serve as liaison to designated academic departments to provide instruction, research, and collection support; participate in the provision of in-person and virtual research services and of instruction for first-year undergraduate students
● Engage in professional service and scholarly contributions encompassing best practices and innovation in research, reference, and liaison services; participate in committees and faculty governance in the library and on campus
● Perform other duties as assigned.

Minimum Education/Experience Requirements:
● Master’s degree in Library and/or Information Science from a program accredited by the American Library Association
● At least five years of progressively more responsible professional experience providing research, instruction, and liaison services
● Evidence of strong supervisory and team management skills in an academic library
● Evidence of a commitment to diversity and inclusion in the workplace and community
● Excellent organizational, interpersonal, and oral and written communication skills, and a strong commitment to public service
● Demonstrated experience collaborating within and outside the library to create an environment supportive of interdisciplinary research and discovery
● Demonstrated ability to work collaboratively as well as independently; ability to act with transparency and collegiality to foster an environment of mutual respect.

Preferred Education, Skills and Training Experience:
● Experience supervising librarians and/or professional staff in an academic library
● Experience with collection management
● Knowledge of the research needs of students and faculty at a Doctoral Intensive Institution
● Demonstrated leadership skills and experience in planning, implementing, and assessing significant library initiatives
● Demonstrated experience identifying and implementing new technologies and approaches in library services, learning, and research.
● Evidence of intellectual curiosity, adaptability, and reflective practice.

To apply:
ONLY ELECTRONIC APPLICATIONS WILL BE ACCEPTED: https://jobs.uncc.edu/ (Search Faculty Vacancies – Position # 008664) or use direct link https://jobs.uncc.edu/hr/postings/8664.

The following Application Materials must be attached to your electronic submission:
● Cover letter
● Resume/CV
● Names (including titles and company/institutions), addresses, phone numbers, and email addresses of at least 3 professional references. The Search Committee will not contact references before verifying permission with the candidate.

The review of applications will begin February 21, 2017. Anticipated start date is July 1, 2017. Appointment requires successful completion of background check.

J. Murrey Atkins Library supports and affirms diversity, inclusion, and multiculturalism. Through our collections, services, policies, and programs, we strive to support these values, and we encourage applications from professionals who can help us achieve this goal.
AA/EOE

For additional information about The University of North Carolina at Charlotte, please visit our web site: http://www.uncc.edu.

For further details about Atkins Library, please consult our web site: http://library.uncc.edu.

For questions, contact Stephanie Otis, Associate Dean for Public Services; sotis@uncc.edu; 704-687-5679.

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Associate Director Library Specialized Collections – Randall Library, University of North Carolina Wilmington, Wilmington NC

Note: This is a reposting of the job listing found at http://wp.me/pXIkL-15A with an updated priority deadline of February 8, 2017.

Summary of Position
Serves as a member of Randall Library’s senior leadership team, providing high-level leadership, vision, and strategic direction for the Curriculum Materials Center, Library Special Collections and University Archives. Full job description: https://library.uncw.edu/uploads/pdfs/AssociateDirectorSpecializedCollections.pdf.

Minimum Requirements
ALA-Accredited Master’s degree in library and information science. Minimum five years of increasingly responsible, professional, relevant work experience in an academic library, to include experience in the design, delivery and assessment of user-centered services. Demonstrated knowledge and experience with archives and special collections. Previous supervisory experience, including supervision of library faculty professionals. Strong leadership skills, including keen analytical and conceptual abilities; strong interpersonal and public communication skills including ability to serve as an advocate for Randall Library’s specialized collections. Experience with human resources (supervision, staff development, mentoring, etc.). Ability to articulate a vision for specialized collections and provide leadership to achieve organizational goals. Experience in writing and managing successful grant proposals.

Preferred Qualifications
Minimum of three years archival or special collections’ experience. Demonstrated commitment to progressive, innovative library programs and services; commitment to serving diverse constituencies including undergraduate and graduate students, faculty and researchers and the general public. Track record of success in planning and implementing assessment initiatives. Commitment to service excellence. Commitment to continuous learning and growth at every level of the organization. Ability to work creatively, collaboratively, and effectively and to play a leadership role in promoting teamwork, diversity, equality, and inclusiveness within Randall Library and the campus. Ability to build successful partnerships at the local, regional, and national level. Knowledge of emerging trends in higher education and new developments in the management and promotion of specialized collections in support of the library’s mission. Experience in developing and implementing strategic plans and projects. Experience in promoting library services and engaging faculty, students, and administrators. Record of scholarly and creative engagement and involvement in appropriate professional organizations.

Primary Function of Organizational Unit
Academic Affairs is the central division for implementing the mission of the University of North Carolina Wilmington. Through effective academic policies, practices and programs, it provides leadership for excellence in teaching, scholarship and creative work as well as service to local, regional and global communities. William Madison Randall Library supports the mission of the University of North Carolina Wilmington through the provision of information resources, services and programs relevant to the needs of its students, faculty and staff. It also serves as a rich cultural resource for the surrounding community and the region. To accomplish this mission, the library provides (1) diverse collections of informational resources in multiple formats; (2) efficient access to informational resources; (3) assistance and instruction in identifying, evaluating and interpreting information; (4) a safe and comfortable facility which stimulates intellectual curiosity and reflective thinking; and (5) programs that connect scholars and interested individuals with information and expertise to inspire lifelong learning.

University Information
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to learning through the integration of teaching and mentoring with research and service. A public institution with over 15,000 students, the university is known for its superb faculty and staff and powerful academic experience. With an array of high-quality programs at the baccalaureate and master’s levels, and doctoral programs in marine biology, educational leadership, psychology and nursing practice. UNCW is consistently recognized at a national level for academic excellence and affordability by publications like U.S. News & World Report, Kiplinger’s Personal Finance and The Business Journals. UNCW also recently earned the 2015 Community Engagement Classification from the Carnegie Foundation for the Advancement of Teaching, bestowed to higher education institutions dedicated to community involvement.

EEO Statement
UNC Wilmington actively fosters a diverse and inclusive working and learning environment and is an equal opportunity employer. Qualified men and women from all racial, ethnic or other minority groups, protected veterans, and individuals with disabilities are strongly encouraged to apply.

Months Per Year: 11 Months (August-June)

Position Type: Permanent

Priority Consideration Date: 2/8/2017
Priority consideration will be given to applications received by the Priority Date; however, applications will be accepted until the position is filled.

To Apply: Visit https://jobs.uncw.edu/postings/7082.

Questions: Please contact Sherry Matson, Library Budget Manager, matsons@uncw.edu, 910-962-3199.

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Librarian (Head of Youth Services) – Onslow County Public Library, Jacksonville NC

SALARY: $43,844.00 – $56,998.00 Annually
JOB NUMBER: 6110-00110
CLOSING DATE
: 02/03/17 11:59 PM

JOB DESCRIPTION:
Performs intermediate professional work overseeing public service areas in the public library system, and related work as apparent or assigned. Work is performed under the general direction of the Library Director. Continuous supervision is exercised over subordinate library personnel and volunteers.

Within established system policies and procedures, the Head of Youth Services directs and supervises personnel, programming, and patron services of the Onslow County Public Library Youth Services Department. The staff member in this position plans and implements traditional and non-traditional/innovative children’s programs and services along with introducing new technologies into Youth Services programs and activities. Besides supervising the planning and implementation of young adult programs and services for the Jacksonville Library, the Head of Youth Services assists in the planning and implementation of Youth Services programs and services for the Swansboro, Sneads Ferry and Richlands Libraries.

Other responsibilities of the position include the selection and evaluation of children’s and young adult materials in order to develop/maintain vibrant collections designed to meet/exceed the needs and expectations of the surrounding communities. Serving as a liaison between the Library and community groups and schools is also a responsibility of the Head of Youth Services.

Some evening and weekend work will be required.

POSITION RESPONSIBILITIES:
• Assisting in the supervision of public service areas in the library.
• Develops and implements age-appropriate programs, outreach, and classes for library patrons.
• Performs cataloging of print and digital media using MARC format.
• Assists in the development and implementation of operational policies and procedures.
• Evaluates and purchases library materials; assists with collection development and inventory maintenance.
• Provides patrons with customer service and assistance with library resources.
• Answers patron questions and resolves complaints.
• Evaluates staff performance; takes personnel action and implements disciplinary actions; counsel staff regarding
• performance and employee personnel policies.
• Performs departmental orientation and staff training.
• Compiles data, prepares reports, and maintains files.
• Performs assigned functions as a Disaster Ready Team (DRT) member, if appointed or volunteer.
• Performs related tasks as required.

QUALIFICATIONS:
Thorough knowledge of the principles, practices and techniques of modern library operation; thorough knowledge of reader interest levels; thorough knowledge of library reference, adult, children’s and other library services; thorough knowledge of library system computer applications; thorough knowledge of library reference materials and research techniques; ability to analyze records and statistics and compose reports; ability to exercise initiative and independent judgment; ability to communicate ideas effectively both orally and in writing; ability to work well independently and
collaboratively in a team environment; ability to establish and maintain effective working relationships with library customers and associates; ability to prioritize and manage multiple projects simultaneously.

EDUCATION, EXPERIENCE, AND SPECIAL REQUIREMENTS:
Master’s degree in in library science from an ALA accredited college and moderate experience in supervision of subordinate personnel, or equivalent combination of education and experience.

APPLICATIONS MAY BE FILED ONLINE AT:
http://www.onslowcountync.gov

QUESTIONS: Please contact Kellie McQueen-Ka’u, Human Resources Analyst, Kellie_McQueen-Kau@onslowcountync.gov; (910) 937-1363.

Posted in Academic Library, Professional (MLS) | 1 Comment