Management and Policy Analyst – Wake County Public Library Administration, Raleigh NC

Title/Subtitle: (1086__02) MANAGEMENT AND POLICY ANALYST
Hiring Department: (40) Community Services
Auto requisition ID: 3840BR
Assignment: Full Time
Work Schedule: Mon-Fri 8:00-5:00; may require occasional night and weekend work
Work Location: (041) Wake Library Administration
Salary Min – Max: $55,484.00 – $99,871.00
Expected Hiring Range: $55,484.00 – $77,678.00

How to Apply:
Submit fully completed application, resume, and cover letter at prior to 11:59pm on August 1, 2017. Reference Auto Requisition ID 3840BR.

Position Description:
The Management and Policy Analyst (MPA) provides broad support for WCPL’s Program of Service and the management of administrative operations. This position reports directly to the Deputy Library Director and provides general leadership and support services on a variety of system initiatives.

The Management and Policy Analyst (MPA) has several major job responsibilities and a variety of miscellaneous tasks that arise occasionally:

Project Management (50%): Currently this position provides project management, leadership and support to system special initiatives. In each of these initiatives the position takes a lead on timeline, communication, budget, outside partnerships, and administrative oversight.
o Administering Special Experiences
o Leading Special Projects
o Presenting progress updates

Data & Statistical Analysis (20-25%): The Management and Policy Analyst serves as the chief statistical staff member in the library system. The position creates and manages complicated Excel spreadsheets and presents regularly on data and performance to library groups. The MPA organizes the implementation of pilot projects to test ideas and initiatives or investigate questions from library leadership. This position takes a lead in the library system on proposing, creating, and maintaining statistics and models. The position routinely conducts staffing and timing studies; and analyzes data & statistics.
o Creating & Maintaining Statistical Models
o Presenting data to a variety of audiences
o Implementing and managing pilot projects

Administrative Assistance/Management Support (15-20%): The Management and Policy Analyst provides general support for Library Administration and Library Managers. Support is provided to the Library Directors and Senior Library Managers to administer WCPL’s Goalscape tactical plan. The MPA provides guidance to Library Commissions and other committees. The objective is not necessarily to be a content expert on any given subject, but rather bring a unique non-MLS skill set to the discussion while guiding a larger committee group.
o Supporting the Tactical Plan (Goalscape)
o Serving as a Liaison with the various Library Commissions
o Leading Data & Policy Commission

Policy (10%): Policy in WCPL in generally created through the office of the Management and Policy Analyst. The MPA researches, drafts, and recommends policy solutions or guidance on a diverse array of library and management issues. The MPA reviews and recommends improved business practices or identifies best practices. The position interprets the implementation of County and Library policy, serving as a general resource for library leadership and staff members. This position heads the WCPL Data and Policy Commission made up of library managers.
o Researching & Drafting Policy Statements
o Interpreting (and aiding in implementation) of selected County Policies
o Identifying Best Practices

Knowledge, Skills, Abilities & Competencies:
The Management and Policy Analyst (MPA) requires flexibility with schedule and shifting priorities, the ability to work independently, yet also with teams, and the capability of anticipating needs and identifying gaps within the organization. Specific skills include:

Communication: This position communicates information in a variety of formats—verbally, written, and with data. The ability to recognize the most appropriate format and to successfully master these formats is important for success. The forum settings include: discussions with individuals, small groups gatherings, and large group meetings. In addition, the meeting attendees range from internal staff—WCPL staff and Managers, Community Services staff, internal county departments, and our funding authorities; to external groups—Library Commission, local governments, vendors, and citizens.

Statistical Analysis: The MPA requires an expertise in Excel beyond the basics and to have a comfort with tables, Pivot Tables, advanced formulas (index/match, sumifs, etc), and macros.

Research: For WCPL to continue its success, it is important to vet and integrate innovative management, business, and library ideas. Likewise, it is important to identify best practices—both internally (WCPL and Wake County) and externally (the Library Profession and County Government). The ability to introduce these ideas for discussion (and possible implementation) brings added value to WCPL.

Minimum Requirements:
Bachelor’s degree in Business or Public Administration or related field and two years of experience in fiscal, policy, and/or management analysis.

Preferred Experience, Skills and Training (beyond the minimum requirements):
Master’s degree in Public Administration; public library experience; local government experience.

Background/EEOC Policy:
Position may require a background check. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

About Wake County:
Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the second-most populous county in the state, with approximately 1,000,000 residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve four-year terms. Wake County Government has a general operating budget of $1.063 billion, employs approximately 3,800 employees, experiences minimal turnover, and is an award -winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.


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