Evening Facilities Manager – Ethel K. Smith Library, Wingate University, Charlotte NC

Classification: Part-Time Non-Exempt Staff; 10-month position

Schedule: Hours: Sundays-Thursdays 6pm-11:15pm (Main Campus academic sessions; Fall & Spring semesters only; hours extended/adjusted during exams)*

The Evening Facilities Manager provides guidance, discipline, and encouragement to the Student Assistant staff and works cooperatively with the Reference Librarians to cultivate a Library environment that is conducive to both individual and group study. It is also the responsibility of this individual to serve as caretaker of the facility.

Responsibilities:
 Supervise and assist in the training of Student Assistants at the Circulation, Periodical, and Reference Desks

 Maintain close communication with the Public Services Manager to:
o Provide guidance to Student Assistants regarding assigned duties
o Encourage, support, and assist in the training of the Student Assistant staff
o Provide consistent level of high-quality patron service at the Circulation and Periodical Desk during evening hours
o Ensure patron issues concerning access to information, Library policies, and facility use are addressed with poise and courtesy

 Deliver front-line assistance with technological applications and equipment in the absence of IT Help Desk staff
o Library Computer Lab
o Photocopies, Scanners, etc.

 Monitor facility on regular basis
o Maintain an awareness of who is in the facility and report any situations that may need attention to the Reference Librarian and/or Campus Safety
o Communicate with Academic Resource Center (ARC) and Writing Center Evening Managers

 Maintain an atmosphere among patrons that is conducive to a typical library environment
o Address any issues that may be detrimental to that environment
o Respond to complaints about or incidents of inappropriate behavior disrupting patrons’ academic pursuits

 Work closely with Campus Safety regarding safety issues and medical emergencies
o Provide first-level response to facility malfunctions and ensure the welfare of building occupants as per the Library’s Disaster Plan

 Close Library each evening (Sundays – Thursdays)*

 Other duties as assigned

Qualifications:
 Bachelor’s degree preferred
 Computer experience (specific knowledge of Microsoft Excel, PowerPoint, Publisher, and Word)
 Managerial abilities, analytical skills, flexibility, and creativity in problem solving
 Crafted skill in written and oral communications
 Excellent organizational skills
 Ability to work with Library staff, faculty, students, and community patrons

Application Procedure: Interested applicants should provide via email a letter of interest, resume, and three references to hr@wingate.edu.

EQUAL OPPORTUNITY EMPLOYER: It is the policy of Wingate University to abide by all Federal and State laws prohibiting employment discrimination solely on the basis of a person’s race, color, creed, national origin, religion, age (over 40), sex, marital status or physical handicap, except where a reasonable, bona fide occupational qualification exists.

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